Every call answered. Every lead worked.
A missed call is a booking someone else took. GroomingOps is your outsourced general manager: we answer every call and message, quote your real prices, book the new clients, and run the day. You get your week back for the work only an owner can do.
- Zoey answers every call, day or night, with live coordinator handoffs during business hours
- Real quotes from your actual MoeGo prices, given on the spot
- New clients land in your MoeGo with intake done, then a person follows up until they’re booked
No contract. Month to month, 30 days’ notice either way, no penalty.
Led by Brandon Hall and Rachel Mantooth, who run their own Zoomin Groomin locations in Knoxville and Jacksonville. We run yours the way we run ours.
Service snapshot
Your outsourced GM
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Pricing
$14 / completed appointment
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Phones answered
1,400+ calls a month, 24/7
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Platform
MoeGo-native
You pay for finished work.
One number, everything included, billed weekly. No-shows, cancellations, and van downtime never bill, and a slow week costs less, automatically.
1,500+
calls answered live every month
250+
of those after hours or on a weekend
MoeGo-native, end to end
Scheduling, messaging, quoting, and intake all happen inside your MoeGo account.
Two of Zoomin Groomin's top three
The Zoomin Groomin locations we handle include Knoxville and Sioux Falls, two of the top three operations in the entire system.
People who've done the job
Your calls and messages are handled by US-based coordinators. Every one of them came out of grooming, so they can talk coats, breeds, and nervous dogs from experience.
No contract month to month 30 days’ notice
We fill the calendar and run the day
Leads book with whoever answers first. So we answer everything, work every lead until it books, and manage the schedule, the clients, and the groomers all day. One team owns the result.
Lead capture & booking
- Every call and message answered: Zoey on the phones and Facebook 24/7, people talking to your clients and your groomers seven days a week, 8 to 5 Eastern
- Ready-to-book callers handed to a live coordinator during business hours
- A real quote in the first conversation, at your prices
- Follow-up on every quote, so no lead goes cold in an inbox
- New-client intake collected and submitted into your MoeGo
Scheduling & calendar
- Appointment scheduling, rescheduling, and recurring visits in MoeGo
- Waitlists, cancellations, rebooks, and day-of adjustments
- Schedule flow watched daily, so overloads and conflicts get flagged early
Client communication
- Confirmations, reminders, and reschedule coordination
- Day-of updates when routes shift
- Rebooking outreach that keeps regulars on the books
Groomer & daily ops coordination
- Groomer communication tied to the day's schedule
- Support for delays, route changes, and reshuffles
- The coordination that keeps clients, groomers, and the calendar in sync
It’s a general manager and a team doing the daily work that keeps a mobile grooming business booked and moving. No new software to learn, no consultant deck to sit through.
You run the business. We run the operation.
We plug into your MoeGo
You add us as an admin user. We learn your services, prices, groomers, and routes, and set up Zoey on your phone line.
We take the leads and the day
Calls and messages answered, quotes given from your MoeGo, follow-ups worked, new clients booked. Meanwhile the schedule, the clients, and the groomers stay handled.
You take back the owner's job
Marketing, local relationships, hiring, growth: your week goes to the work only an owner can do.
We never take your login. You add us to your MoeGo as an admin user, so we can do the work, and you can revoke access anytime. We never ask for or store your own MoeGo credentials.
Final authority stays with you. Hiring, pricing, strategy, and the big judgment calls are yours. We run the operation inside the lines you set, and flag anything that needs an owner’s decision.
Every channel covered, one team accountable
Phone calls, text messages, Facebook messages, and Google Local Services Ads message leads: our team works them all in one place, so nothing slips through on a busy day and no lead waits until you’re out of the van.
Connecting your Google Local Services Ads account allows Zoey to respond instantly and our team to continue pursuing those leads.
Nothing slips through
Every lead lands with the same team, whichever way it came in, and a real operator answers, quotes, and books it into your MoeGo.
Connected to your accounts
With your permission, GroomingOps connects to the accounts your business already runs on: your MoeGo, your phone line, your Facebook page, your Google Local Services Ads. We work your leads inside them.
Your accounts stay yours
Every connection is a grant you make from your own account, and you can revoke any of them at any time. We never ask for your passwords.
Your phone and Facebook, answered around the clock
Zoey is our AI assistant, the reason a 9 PM call or a Sunday-morning Facebook message never slips past you. She answers in seconds, quotes from your MoeGo location’s actual services and prices, and collects new-client intake that lands directly in your MoeGo. Anything she can’t finish goes to a person on our team.
Zoey Voice
Your phone line, answered 24/7.
- Picks up every call, day or night
- Qualifies the caller and prices the job from your service list
- Collects new-client details; intake lands in your MoeGo
- During business hours she transfers ready-to-book callers to a live coordinator; after hours she takes the details for the team to follow up first thing
She’s built into the service: Zoey picks up first, and a person steps in when a caller needs one during business hours.
Zoey Chat: Facebook Messenger
Your page’s DMs answered in seconds, then worked by people.
- Instant replies on Messenger, any hour
- Answers routine questions and gives real quotes
- Our coordinators follow up on every quote and book the appointment
- Every conversation lives in one inbox on our side, so nothing sits unread
The fast answers are Zoey. The follow-up and the booking are people.
- Always introduced as an AI assistant, never pretends to be a person
- Humans behind her: complex calls and conversations go to our team
- More than 1,400 calls answered a month
Your customers’ messages stay yours. We use them only to run your conversations: never sold, never shared, never used for ads. You can disconnect anytime. How we handle data →
One price. Everything included.
$14 per completed appointment is the whole price list. No retainer, no minimum, no per-van pricing, no add-ons.
The rate
$14 / completed appointment
Your GM team, live coverage seven days a week with Zoey overnight, and your Facebook and Google lead channels. Billed weekly, on the grooms that actually happened.
Never bills
$0
No-shows
$0
Cancellations
$0
Van in the shop
$0
Extra pets on a stop
A completed appointment is a finished, invoiced groom, counted in your own MoeGo. If it didn’t make you money, it doesn’t cost you money.
What the $14 buys
63 hours of live coverage a week, plus Zoey overnight. Your calls, texts, Facebook messages, and Google leads answered and booked. No-shows chased, callout days rebuilt, quotes and unpaid invoices followed up.
The invoice is one line, billed weekly: completed grooms × $14. Facebook and Google lead handling are included; ad spend stays on your card.
- Your bill moves with your operation: a slow week costs less, automatically. Nothing to call about, nothing to negotiate.
- Your price increases are 100% yours. We’re paid per groom, not per dollar.
- One-time $250 setup when you sign on.
No long-term contract
Service is month to month. Either of us can end it with 30 days’ written notice, and there’s no penalty or early-termination fee.
We run two of our own grooming locations on this exact price: the same $14, the same weekly invoice, no house discount.
30 minutes, no prep needed.
Less time in the schedule. More time on the business.
We run the operation. The owner’s job stays yours, and the point of hiring us is finally having time for it. Or getting back in the van, if that’s where you’re happiest.
- Marketing and local relationships (vets, breeders, pet stores)
- Hiring, HR, and keeping great groomers
- Pricing and business strategy
- Vans, equipment, and maintenance
- Payroll and bookkeeping
- Final say on refunds and major customer issues
- Where the business goes next (new vans, new territory)
Built by people already doing the work
GroomingOps is led by Brandon Hall and Rachel Mantooth, operators of top-performing Zoomin Groomin locations in Knoxville and Jacksonville. This service exists because we already do the work every day, on our own vans, in our own MoeGo.
Brandon Hall
Co-founder & operator
Brandon co-founded GroomingOps and runs the ownership side of the Knoxville and Jacksonville locations: hiring, growth, strategy, and the systems that keep vans productive. He and Rachel built it to give other grooming businesses the same backbone their own locations run on.
Rachel Mantooth
Co-founder & operations
Rachel co-founded GroomingOps and runs the day-to-day across Knoxville and Jacksonville: MoeGo scheduling, client communication, groomer coordination, and the lead follow-up that keeps new clients landing on the books.
The coordinators working your line are US-based former groomers. When a caller asks about a doodle coat or a nervous senior dog, they’re talking to someone who’s done the job.
- Trusted with two of Zoomin Groomin’s top three operations
- US-based coordinators who came from grooming
- Built for mobile grooming businesses on MoeGo
Good questions to ask
Will customers know Zoey is an AI?
Yes. She introduces herself as an AI assistant and never pretends to be a person. Anything complex, sensitive, or better handled by a human goes to one. That's the point of having both.
What if I don't want an AI answering my phone?
Zoey is built into the service and answers every call. If you'd rather send after-hours calls to your cell or to voicemail, we can route them anywhere you like. But every call she answers is one that would have rung out.
How does billing work?
One number: $14 per completed appointment, billed weekly at the end of each week. A completed appointment is a finished, invoiced groom, counted in your own MoeGo. No-shows, cancellations, and comped or $0 visits never bill, and a multi-pet visit counts once. Nothing ever gets added on.
What happens to my bill when a groomer calls out or a van breaks down?
It goes down. You pay for completed appointments only, so grooms that never happened never bill. Meanwhile our team rebuilds the day: every affected client gets rescheduled, and we work to keep the rest of the week full.
Do I get a dedicated person?
You get a shared team that operates as your GM. The coordinators working your location know it well, Zoey covers around the clock, and a sick day never takes your phones down.
Am I locked into a contract?
No. Service is month to month. Either of us can end it with 30 days' written notice, and there's no penalty or early-termination fee. You're only ever billed for the completed appointments through your last day of service.
Is there a setup fee?
Yes, a one-time $250 setup fee when you sign on. After that the weekly invoice is the only bill.
How do you access my MoeGo account?
You add us to your MoeGo as an admin user. We never ask for or store your own login, and you can remove our access at any time.
Is my data safe?
We use your MoeGo data only to perform the work. We don't sell, rent, or share it, and we delete any stored data within 30 days of ending service. Payments are handled by Stripe, so we never store your card or bank details.
What happens to my customers' message data?
It's used to run your conversations and nothing else. We store messages so our team can answer, follow up, and book. Never to sell, share, or advertise with. You can disconnect your Facebook Page or phone line anytime, and request deletion whenever you like. The details are in our privacy policy.
What if MoeGo changes something?
We work inside MoeGo every day and adapt as it changes. Platform updates rarely interrupt the work.
What hours are covered?
Our coordinator team is live seven days a week, 8 AM to 5 PM Eastern. Zoey answers the phone and Facebook around the clock, so a 9 PM call or a Sunday-morning message still gets picked up in seconds.
Stop losing leads to voicemail.
If the phone rings while you’re mid-groom, or a Facebook message sits until midnight, that booking usually goes to whoever answered first. Put a general manager on it, and get your week back while you’re at it. Book a 30-minute discovery call below; no prep needed.
For mobile grooming businesses on MoeGo.