Every call answered.
Every day handled.
Still your business.
GroomingOps runs the front office for mobile grooming businesses: the calls, the messages, the quotes, the bookings, and the schedule, inside your own MoeGo. A US-based team led by two operators who run their own vans. You keep the keys and the final say.
Running the day for 10+ locations and 30+ vans. Month to month, no contract.
Van won’t start. Not gonna make it today.
Hi, do you do goldendoodles? What would it cost?
This one’s matted bad. Running 40 behind.
Are you taking new clients in Farragut?
Same day. Different owner.
Nothing about the day changes. Vans still break, dogs are still matted, the phone still rings at 9 PM. What changes is who it lands on.
On your own
With GroomingOps
On your own
Your groomer texts: the van won’t start. You call nine clients from the driveway before your first stop.
With GroomingOps
We see the text first. By 8:15 the day is rebuilt and every client has heard from a person.
On your own
The phone rings mid-groom. Voicemail. They book with whoever picked up.
With GroomingOps
Answered on the second ring, quoted at your prices, booked into your MoeGo.
On your own
A Facebook message from Saturday is still sitting there unread.
With GroomingOps
It was answered Saturday, then followed up until it booked.
On your own
A matted doodle runs forty minutes long. Two clients are waiting and nobody told them.
With GroomingOps
Both clients got a text before they noticed. The route is already adjusted.
On your own
You’re quoting a stranger from bed because if you don’t, they’re gone.
With GroomingOps
Zoey takes the details tonight. A person books them first thing. You’re asleep.
Most of this never shows up in a call log. It is the least visible part of the job and the largest part of it.
Three things you stop carrying.
The phone
Answered in seconds, seven days a week.
Calls, texts, Facebook messages, and Google lead messages all land with one team. Every new caller gets a real quote at your prices on the first conversation, and every quote gets a structured follow-up, every time.
The day
Rebuilt when it breaks, before it reaches you.
A groom runs long, a groomer calls out, a van goes down. We move the schedule, tell every affected client, and keep the rest of the week full. Confirmations, reminders, and reschedules go out without you thinking about them.
The growth
Full vans, and regulars who stay.
New leads worked until they book. Lapsed regulars invited back. Unpaid invoices chased. The steady, unglamorous work that keeps a calendar full is done every day, not when someone finds the time.
People on the line seven days a week, 8 to 5 in your local time. Zoey, our AI assistant, picks up overnight so nobody waits on a price.
It stays your business.
You built it. We run the part that was eating your week, inside the lines you set, and you can see all of it in your own MoeGo any time you like.
Yours
- Your prices, your services, your rules
- Hiring, and your relationship with your groomers
- The final say on refunds and anything big
- Your MoeGo, your phone number, your Facebook page
- The exit: month to month, 30 days’ notice, no penalty
Ours
- Every call and message, answered
- Quotes at your prices, and the follow-up until they book
- The schedule, the reschedules, the callout days
- Confirmations, reminders, and unpaid invoices
- Anything that needs an owner’s call, brought to you
We never take your login. You add us to your MoeGo as an admin user. You can remove that access at any time, and we never ask for your password.
Nothing is locked in. No contract. Either of us can end it with 30 days’ written notice, and you’re only billed for the visits that happened.
Three steps. No new software.
We plug in
You add us to your MoeGo. We learn your services, prices, groomers, and routes, and your phone line and Facebook page start landing with us. Brand new? We set it up with you from day one.
We take the day
From the first morning: calls answered, quotes given, new clients booked, the schedule kept moving. Anything that needs an owner’s decision comes to you.
You get your week back
Marketing, local relationships, hiring, the next van, or just the grooming you got into this to do. The part of the business only you can run.
Operators, not an answering service.
Brandon and Rachel run Zoomin Groomin locations in Knoxville and Jacksonville. GroomingOps is the front office they built for their own vans, now running the day for other owners the same way, including two of the top three locations in the system.
A growing US-based team works your account seven days a week, on your services, your prices, and your rules.
- locations we run the day for
- 10+
- vans on the schedule
- 30+
- calls a month, answered in seconds
- 2,000+
locations we run the day for
vans on the schedule
calls a month, answered in seconds
Brandon Hall
Co-founder
Owns and runs the Knoxville and Jacksonville locations: hiring, growth, and the systems that keep vans productive. Built GroomingOps so other owners could have the same backbone.
Rachel Mantooth
Co-founder, runs the desk
Ran the front office for those locations before there was a GroomingOps. Now runs the desk for every location we cover: scheduling, client communication, groomer coordination, follow-up.
Zoey picks up, so nobody waits on a price.
Zoey is our AI assistant. She answers your phone and your Facebook page in seconds, any hour, quotes from your own service list, and takes the details. During the day she hands ready-to-book callers straight to a person. Overnight, a person books them first thing. She never books an appointment herself.
- Says she is an automated assistant whenever a caller asks
- Prices the groom from your real services and prices
- Takes new-client details so a person can book them
- Never calls you or your groomers. They always get a person
Your customers’ messages stay yours: never sold, never shared, never used for ads. How we handle data →
One number. Nothing added.
You pay for finished work. If a visit didn’t make you money, it doesn’t cost you money.
The whole price list
$14
per completed appointment
A completed appointment is a finished, paid visit, counted in your own MoeGo. One home, one charge, however many pets. The same flat $14 whoever found the client and however long they’ve been with you.
We pay the same $14 on our own locations.
Try a week
100 completed appointments
$1,400
That’s the whole invoice for the week: phones, messages, quotes, bookings, the schedule, and the day, seven days a week.
Never bills
- $0 No-shows
- $0 Cancellations
- $0 Van in the shop
- $0 Extra pets on a stop
- $0 Commissions or lead fees
A slow week costs less, automatically.
The bill is completed appointments times $14, nothing else. It moves with your week, and there is nothing to call about.
One-time $250 setup. Then one weekly invoice.
Billed weekly, after the week is done, on the visits that actually happened and got paid.
Month to month.
No contract. Either of us can end it with 30 days’ notice, and you’re billed only through your last day.
30 minutes, no prep needed.
The ones owners actually ask.
Nobody else has ever touched my schedule. How do I know it’s done right?
The same way we know on our own vans: the same team and the same rules run yours, and every booking, message, and note is in your own MoeGo for you to see any time. Anything that needs an owner’s call comes to you first.
I’m brand new. Is it too early for this?
No. The front office is the part most owners end up doing themselves at 9 PM, and it is easier to start with it handled than to take it back later. We set up with you from your first week: services, prices, phone, and lead channels.
What hours are covered?
People are on your line seven days a week, 8 AM to 5 PM in your local time. Zoey, our AI assistant, answers the phone and Facebook around the clock, so a 9 PM call or a Sunday-morning message is still picked up in seconds.
Will customers know Zoey is an AI?
Yes. Ask her and she says plainly that she is an automated assistant. Anything complex, sensitive, or better handled by a person goes to one.
How does billing work?
One number: $14 per completed appointment, billed weekly. A completed appointment is a finished, paid visit, counted in your own MoeGo. No-shows, cancellations, and $0 visits never bill, and a multi-pet visit counts once. There is a one-time $250 setup fee when you sign on, and nothing else is ever added.
What happens to my bill when a van breaks down?
It goes down. You pay for completed appointments only, so visits that never happened never bill. Meanwhile we rebuild the day and work to keep the rest of the week full.
How do you access my MoeGo account?
You add us to your MoeGo as an admin user. We never ask for or store your own login, and you can remove our access at any time.
Am I locked into a contract?
No. Service is month to month. Either of us can end it with 30 days’ written notice, with no penalty or early-termination fee. You’re only billed for the completed appointments through your last day.
Is my data safe?
We use your MoeGo data and your customers’ messages only to do the work. We don’t sell, rent, or share any of it, and we delete stored data within 30 days of ending service. Payments run through Stripe, so we never hold your card or bank details.
Thirty minutes with the people who’d run your day.
No pitch deck. Tell us how your days go, and we’ll tell you exactly what we’d take off your plate and what it would cost. If it’s not a fit, we’ll say so.
For mobile grooming businesses on MoeGo.